You run a medical practice, not a marketing department. These are the problems practice owners bring to us most, and what we do about each one.
New patients don’t know you exist
People often choose a GP based on whatever shows up first when they search, especially after moving to the area or when their usual doctor is unavailable. If your practice isn’t visible, they book somewhere else.
What we do: make your practice visible in local search and on the map, with a profile that answers the basics: hours, location, services and how to book.
Reception answers the same questions all day
Are you open today? Do you accept my medical aid? Can I book online? When your website doesn’t answer these, patients phone in or give up.
What we do: build a clear, fast website with your hours, services, booking details and the practical information patients look for.
Reviews you can’t easily reply to
A single unhappy review can sit at the top of your Google profile for months, and patient confidentiality limits what you can say in response.
What we do: help you build a steady flow of genuine reviews and reply to them professionally, without discussing any patient details.
No time, and strict rules
Running a practice leaves little time for marketing, and the HPCSA’s advertising rules mean you can’t promote yourself like a retailer.
What we do: run it for you with those rules in mind. Nothing goes live without your approval.