Terms of Service

Website Terms & Conditions

Let's Connect

Effective Date: 11/03/2025

Welcome to WebConsultants! These Terms of Service outline the rules and regulations for using our website and services. By accessing or using our website or services, you agree to these terms.

1. Services Provided

WebConsultants offers digital marketing services, including but not limited to:

  • Search Engine Optimization (SEO)
  • Paid Advertising (PPC)
  • Social Media Marketing
  • Email Marketing
  • Website Design and Development
  • Analytics and Reporting

Services are provided as per individual contracts or agreements with clients.

2. Payment Terms

  • All payments for services must be made in accordance with the agreed-upon pricing and billing schedule.
  • Upfront Payments: Certain services may require upfront payments before work begins.
  • Late Payments: Late payments may result in paused services or termination of the agreement.
  • No Refunds: Payments for services already rendered are non-refundable. Refunds will only be considered if WebConsultants fails to deliver the agreed-upon services.

3. Cancellation Policy

  • Client-Initiated Cancellation:

    • You may cancel services with at least one month’s notice in writing.
    • If cancellation occurs, the current month’s payment will not be refunded, and services will be provided for the paid period.
    • Any unpaid invoices must be settled before cancellation takes effect.
  • WebConsultants-Initiated Cancellation:

    • We reserve the right to terminate services if a client violates these terms or engages in unethical business practices.

4. Client Responsibilities

To ensure the best results, you agree to:

  • Provide accurate, up-to-date business information required for marketing strategies.
  • Respond to communication in a timely manner.
  • Ensure compliance with relevant advertising laws and platform guidelines (e.g., Google, Facebook).

5. Service Modifications & Availability

  • We reserve the right to modify, suspend, or discontinue services at any time, with reasonable notice when possible.
  • Certain digital platforms (Google Ads, Facebook Ads, etc.) may change policies that affect service execution, and we are not liable for disruptions caused by external platform changes.

6. Data Collection & Privacy

  • By using our services, you agree to the collection and use of your data as outlined in our Privacy Policy.
  • You have the right to request data removal in compliance with Facebook Ads policies.

7. Intellectual Property

  • Any website, design, or content created by WebConsultants for a client remains the client’s intellectual property after final payment.
  • WebConsultants retains the right to showcase completed work as part of its portfolio, unless otherwise agreed in writing.

8. Liability Disclaimer

  • WebConsultants does not guarantee specific rankings, ad performance, or revenue increases, as results vary based on industry, competition, and market factors.
  • We are not responsible for loss of business, profits, or reputation due to third-party platform changes or disruptions.

9. Indemnification

You agree to hold WebConsultants harmless from any claims, damages, or liabilities arising from your use of our services.

10. Governing Law

These terms are governed by the laws of [Insert Jurisdiction]. Any disputes shall be resolved through arbitration or legal proceedings in [Insert Location].

11. Updates to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

For any questions about these terms, contact us at:

WebConsultants
Aan De Wijnlanden, Stellenbosch, South Africa
office@webconsultants.co.za