Privacy Policy

Privacy Policy

Let's Connect

Effective Date: 11/03/2025

At WebConsultants, accessible from https://webconsultants.co.za, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document outlines the types of information that is collected and recorded by WebConsultants and how we use it.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details submitted via our contact forms, lead forms, emails, or phone calls.

  • Technical Information: IP address, browser type, device information, operating system, and referring URLs.

  • Usage Data: Pages visited, time spent on pages, and interaction data from our website and ads.

  • Marketing and Communication Data: Preferences for receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services

  • To improve, personalize, and expand our website

  • To communicate with you, including responding to inquiries and customer service requests

  • To send you quotes, proposals, service information, and updates

  • To analyze usage and trends to improve our service offerings

  • To comply with legal obligations

Lead Forms and Advertising Use

When you submit your information through our website, contact forms, or advertising campaigns (including lead forms via Google Ads or social platforms), we may use that information to contact you regarding our services, provide quotations, or follow up with relevant marketing or service-related communication. This use is in line with your inquiry and our legitimate interest to provide requested information or assistance.

3. Third-Party Disclosure

We work with trusted third-party platforms, including Google Ads, Meta (Facebook/Instagram), and analytics providers, to advertise our services and measure performance. These platforms may collect information via cookies, tags, or similar technologies to deliver ads based on your browsing behavior and interaction with our content. You can opt out of personalized advertising by visiting Google’s Ads Settings or adjusting your browser settings.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, understand usage patterns, and deliver personalized ads. You can disable cookies through your browser settings, but some parts of the site may not function properly as a result.

5. Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain types of data processing

  • Opt-out of marketing communications at any time

To exercise any of these rights, please contact us at office@webconsultants.co.za.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required by law.

7. Data Deletion (Facebook Compliance)

To request deletion of personal data obtained through Facebook integrations, please contact us at office@webconsultants.co.za. We will process your request in accordance with applicable regulations.

8. Updates to This Policy

We may update our Privacy Policy from time to time. All updates will be posted on this page, and we encourage you to review it periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: office@webconsultants.co.za